Gaming is about enjoyment — and enjoyment is best when you're in control. 89bde believes every player has the right to play consciously and within their limits.
Responsible gaming at 89bde is more than following rules — it's a way of life. We want you to enjoy a little fun alongside your daily routine, but never at the cost of your family, financial security, or peace of mind.
Online gaming is healthy entertainment when you know how long to play, how much to spend, and when to take a break. 89bde gives every player the tools to make those decisions.
There are core principles of responsible gaming every user should know: gaming is for entertainment, not income. Chasing losses by placing more bets is never the answer. Never wager more than you can afford to lose.
People often don't realize when recreational gaming has turned into a problem. 89bde wants you to be able to spot the signs yourself. If any of the following apply to you, consider reaching out for help.
At 89bde, you have full control over your own gaming limits. It's the most effective way to play responsibly. You can set or adjust these limits at any time from your account settings.
| Limit Type | Description | Effective Date |
|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | Instant |
| Weekly Deposit Limit | Maximum deposit amount within a seven-day period | Instant |
| Monthly Deposit Limit | Monthly deposit limit | Instant |
| Loss Limit | Maximum amount you can lose within a set period | Instant |
| Session Time Limit | Maximum continuous session length | From the next session |
| Bet Limits | Maximum amount per bet | Instant |
| Cooldown Break | 24-hour, 7-day, or 30-day break | Instant |
Take a moment to reflect on the questions below. Answering honestly is what matters most. These questions will give you a clear picture of your gaming habits.
89bde's self-exclusion feature is designed for players who recognize they need to step away from gaming for a while. It's not a sign of weakness — it's a sign of honesty with yourself.
Submit a self-exclusion request through your account settings or by emailing our support team. Choose a duration — 6 months, 1 year, 3 years, or permanently.
Your account will be locked immediately upon request. No deposits, logins, or gaming will be possible. Promotional emails will also stop.
Once the set period ends, you will need to contact support to reactivate your account. Reactivation is not automatic or instant.
For permanent self-exclusion, the account will be closed indefinitely and any future requests to open a new account will not be accepted.
89bde strictly enforces an 18+ policy. Our platform is never intended for minors. Parents can set up the following protective measures on their children's devices.
We don't just offer games — we give you every tool you need to stay safe.
Set your own daily, weekly, and monthly deposit caps. Limits take effect immediately once configured.
Set a time limit for your sessions in advance. Once the time is up, 89bde will automatically send you an alert.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. Come back once you feel ready.
For extended breaks, options range from 6 months to permanent exclusion. Completely free of charge.
Review your full history of bets, wins, losses, and deposits at any time. Staying informed is staying protected.
Our Bangla-speaking support team is here for you anytime, whatever the issue. Reach us via live chat.
Reporting a problem is not a sign of failure — it is one of the bravest steps you can take toward looking after yourself.
Chat in Bengali 24/7. Our trained team is always ready to help.
Email us at [email protected]. You'll receive a response within 24 hours.
We can point you in the right direction to speak with a problem gambling specialist.
All your information and conversations are kept strictly confidential. Feel free to speak openly.